Effective Date: June 14, 2026
THINK IT SOLUTION ("Company", "we", "our", or "us") is committed to protecting the privacy of students, parents, guardians, tutors, and visitors using our platform and services. This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
We may collect parent or guardian name, student name, phone number, email address, class or grade information, school information if applicable, payment transaction details, attendance records, communication records relating to classes and support, and device, browser, IP address, and website usage information.
We collect and use information for student registration and enrollment, scheduling and conducting online classes, processing payments, providing customer support, sending class-related notifications and reminders, improving our services and user experience, and complying with legal and regulatory requirements under applicable Indian law.
Payments are processed through authorized payment partners such as PhonePe and other payment gateways. We do not store complete debit card, credit card, UPI PIN, or banking credentials on our systems. All payment processing is handled by PCI-DSS compliant payment partners.
Classes may be conducted through platforms such as Google Meet, Zoom, or other online communication tools. By enrolling in classes, parents and students consent to the use of such platforms for educational purposes.
We do not sell or rent personal information. Information may be shared only with assigned tutors, payment processing partners, technology service providers supporting our operations, and government or regulatory authorities when required by law.
Our services are intended for school students. Registration and payment must be completed by a parent or legal guardian. By enrolling a student, the parent or guardian consents to the collection and processing of the student's information for educational purposes.
We implement reasonable technical and organizational security measures including SSL encryption, secure servers, and access controls to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures apply to both data in transit and data at rest.
We retain personal information only as long as necessary to provide services, maintain records, resolve disputes, comply with legal obligations under Indian law, and enforce our agreements. Once information reaches its retention period, it is securely deleted.
Personal information of users is stored and processed on servers located within India or through service providers who comply with applicable Indian data protection requirements.
Parents or guardians may request access to personal information, correction of inaccurate information, or deletion of information where legally permissible. Requests may be submitted by email to contact@thinkitsolution.com or using the contact details provided below.
Our website may use cookies and analytics tools to improve functionality, understand usage patterns, and enhance user experience. You may disable cookies through your browser settings, though some features may be affected.
Our refund and cancellation terms are governed by our separate Refund Policy available on our website. For payment disputes or refund-related queries, please contact us at contact@thinkitsolution.com within 7 days of the transaction.
This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and any other applicable Indian regulations as amended from time to time.
We may update this Privacy Policy from time to time. Updated versions will be posted on our website and become effective upon publication. Continued use of our services after changes constitutes acceptance of the revised policy.
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. If you have any grievance with respect to our platform or this Privacy Policy, please contact the Grievance Officer.
For any privacy-related concerns, please contact THINK IT SOLUTION using the details below.
We do not sell or rent personal information.
We retain information only as long as needed for service, records, disputes, legal obligations, and agreements.